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Dean of Students Office OPS CARE Assistant

  • Full Time
  • Temporary
  • Gainesville, FL
  • Salary: $17 per hour
  • Minimum Education Required: N/A
  • Minimum Experience Required: 0-3 Years

Website Campus Assistance & Resources for Empowerment (CARE)

Duties and Responsibilities

Customer Service

  • Welcome and direct visitors to the area.
  • Respond to inbound calls for the Dean of Students Office.
  • Complete outbound calls on behalf of Dean of Students Office.
  • Support the creation and dissemination of student-focused communications.
  • Assist students with understanding the medical petition process.
  • Respond to Medical Petitions emails within in timely manner.
  • Enhance community engagement within the Collegiate Veterans Success Center.
  • Perform other duties as assigned.

Record Keeping

  • Create and maintain student records related to reports of concerns.
  • Assist in the maintenance and collection of medical petition data.
  • Support the creation of and maintenance of sensitive documentation for campus partners.

Process Improvement

  • Collaborate with DSO staff to enhance student support.
  • Identify improvements to enhance the medical petition portal functionality for students and internal DSO users.

Assist in the creation and editing of CARE documentation and training materials.

Minimum Requirements

  • High School degree or GED equivalent.
  • Ability to demonstrate detail orientation, problem solving and customer service skills.
  • Demonstrate professional etiquette in the office, on the phone, and in person.

Experience with MS Word, Outlook and Excel

Preferred Qualifications

One year of experience using University of Florida Student Information System

Application Instructions:
Application must be submitted by 11:55 p.m. (ET) of the posting end date.

To apply for this job please visit explore.jobs.ufl.edu.

Listing Expires: May 27, 2022
Major(s): Advertising, Journalism, Media Production, Management, and Technology, Public Relations