Gleim Exam Prep is a 51 year old exam prep company that assists accountants and pilots pass their various certifications tests.
Customer Service Representative/Personal Counselor
Helping clients succeed on accounting certification exams is all in a day’s work for our Personal Counselors. As mentors to our clients preparing for the exams, Personal Counselors will assist clients through the exam processes. Personal Counselors are responsible for reaching out to existing clients, as well as establishing relationships with potential clients over the phone and through emails. Full time career position with a good benefits package.
Requirements
- Strong written and verbal communication skills.
- A degree or equivalent experience.
- Good customer service skills.
- Must be able to work well in a team.
- Attention to detail.
- Relationship building abilities with active listening skills.
- Organized.
- Understanding of exam prep a plus but not required.
- Must be able to work on-site at our Gainesville, Florida location.
Upon a job offer, reference checking, drug testing and a background check will be conducted.
Sales Consultant
The Gleim sales team is enthusiastic, knowledgeable, service-oriented, responsive, and hard-working. As the first impression, as well as the “face” of the company to our clients, the Sales Team provides solutions to the training needs of those preparing for the accounting and aviation exams.
Responsibilities
- Recommend and select products for clients based on their needs and objectives
- Effectively present products and explain their benefits to potential and existing clients, both in-person and virtually
- Establish and maintain lasting relationships with clients through proactive outreach and follow-up
- Collaborate with team members to brainstorm strategies for client engagement and outreach initiatives
- Identify and pursue potential new clients in relevant markets
- Travel as needed to attend trade shows and represent the company
- Stay informed and demonstrate a solid understanding of various products and services
Requirements
- Must be able to work on-site in Gainesville, Florida
- Two-year degree or equivalent experience
- Excellent interpersonal and customer service skills, with the ability to work effectively in a team environment
- Strong initiative for outreach and the ability to present confidently to groups and individuals
- Comfortable with technology and possess a willingness to learn new tools and platforms
- Reliable, dependable, and motivated to achieve team goals
References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.